Acceptable Use Policy
1. Purpose
This Acceptable Use Policy sets out which uses of the Weyzon service are permitted and which are not. It forms part of the Terms and Conditions and aims to protect all customers and the stability of the platform.
2. Fair use of domains and queries
Weyzon plans are limited by the number of connected servers. Domains and DNS queries are unlimited, provided their use is reasonable.
Having no fixed limit on domains and queries does not mean infinite capacity. The Provider may set limits or change this condition in the future, as provided in the Terms and Conditions.
Reasonable use is use that corresponds to the normal operation of the Customer's sites, applications and services. The following, among others, are not considered reasonable:
- A sustained query volume far above what is usual for customers on the same plan.
- Queries generated artificially or automatically without a legitimate purpose.
- A number of domains that is disproportionate to the connected servers, or far above what is usual for customers on the same plan.
In these cases, the Provider will contact the Customer to review the situation and, if appropriate, propose a suitable plan. Attacks received by the Customer are not considered excessive use on its part: Shield mitigates them to protect its servers and the platform.
3. Prohibited uses
Weyzon may not be used for:
- Illegal activities or activities that infringe third-party rights.
- Phishing, malware distribution, fraud or impersonation.
- Sending spam or supporting infrastructure dedicated to spam.
- Botnet command and control infrastructure, fast flux techniques or algorithmically generated domains for malicious purposes.
- Child sexual abuse material or content that promotes violence.
- Denial of service attacks, DNS amplification or any attack against Weyzon or third parties.
- Attempts to breach the security of the platform, access other customers' data or bypass plan limits.
- Reselling or redistributing the Service without an agreement with the Provider.
4. Customer responsibility
The Customer is responsible for the content of its DNS zones and for the sites and services they point to, including those of its own customers when it provides services to third parties.
5. Measures for breaches
In case of a breach, the Provider may, depending on its severity:
- Notify the Customer and ask for it to be corrected within a reasonable time.
- Temporarily limit queries for the affected domains.
- Suspend resolution of specific domains.
- Suspend or terminate the account.
Where there is an immediate risk to the platform, other customers or third parties, the Provider may act without prior notice, informing the Customer as soon as possible.
6. Abuse reports
To report misuse of Weyzon, write to abuse@weyzon.com with the domain involved and the available evidence.
7. Changes
The Provider may update this policy. Material changes will be notified at least 30 days in advance.